Refund & Cancellation Policy
This Refund & Cancellation Policy applies to services provided by Digital Proton Private Limited (“Digital Proton”, “we”, “our”, or “us”).
Digital Proton provides professional B2B advisory, consulting, and execution services. Due to the nature of these services, refunds and cancellations are handled under specific and limited circumstances as outlined below.
As a professional services organization:
This policy reflects the fact that services involve advance preparation, allocation of skilled resources, and opportunity cost.
A refund may be considered only in the event that Digital Proton is unable to deliver the agreed services due to circumstances beyond its reasonable control, including but not limited to:
In such cases:
Approval of refunds under these circumstances is at the sole discretion of Digital Proton.
If a client chooses to cancel or discontinue services:
Requests to change scope, timelines, or delivery approach:
Such changes are handled through mutual agreement and documented revisions.
Where a refund is approved under Section 2:
Digital Proton is not responsible for:
Such fees, if any, are non-refundable.
All refund or cancellation requests must be submitted in writing to:
Plot No. 6, Club Drive Road, Ghitorni, Gadaipur,
South West Delhi, New Delhi, Delhi, India – 110030
Digital Proton reserves the right to update this Refund & Cancellation Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
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